- How do I make a reservation? How do I make a reservation?
Book directly on our website or give us a call at (512) 495-1800
- I work for the government, Do you offer government per diem rates? I work for the government, Do you offer government per diem rates? Yes, we do offer government per diem rates. Please contact us directly to check current availability and book your stay.
- What is your cancellation policy? What is your cancellation policy?
Please see our policies page for full details on our cancellation policy.
- Do you offer WiFi? What's the password?: Do you offer WiFi? What's the password?:
Yes! The Hotel Ella is delighted to offer free high-speed WiFi, and you will receive information about logging in at check-in.
- What is there to do in the area during my stay? What is there to do in the area during my stay?
Lucky for you, we put together a guide of our favorite destinations in and around town to check out!
- What's the best place to eat dinner? What's the best place to eat dinner?
Lucky for you, we put together a guide of our favorite spots in and around town to check out!
- Do you offer breakfast? Do you offer breakfast? Select your dates, then view the list of available rooms to see if breakfast options are available
- Why is the Rooms pages showing no available rooms for my selected date(s)? Why is the Rooms pages showing no available rooms for my selected date(s)?
Two-night reservations are required on most weekends, with a three-night minimum required for major holiday weekends and during peak season. This may cause our availability calendar to show “No Availability.” During the week (Sunday through Thursday nights), some rooms may not be available for a one-night stay.
- Do you allow children? Do you allow children? Yes, however, we do not provide cribs, but we do offer pack-n-plays available upon request, as well as roll-away beds for certain room types. Please contact us for more information.
- Are you pet-friendly? Are you pet-friendly? Hotel Ella is pet-friendly. There is a one-time fee of $50.00 for any pets checked in. Pets are not allowed in the food service outlets. Service animals are exempt from these rules.
- Where can I find information about special offers and packages? Where can I find information about special offers and packages? Any current or upcoming special will be found on our special offers page.
- What is the cost of overnight parking at Hotel Ella? What is the cost of overnight parking at Hotel Ella? Overnight valet parking is available for $50 per night. Your vehicle will be safely tucked away, and brought around whenever you need—just one more way we make your stay effortless.
- Are you ADA-compliant? Are you ADA-compliant?
The hotel offers one ADA accessible room. Please call for assistance if this accommodation is needed.
- What if I need to check in early or late? What if I need to check in early or late?
Early check-in and late check-out may be available upon request, but this cannot be guaranteed in advance.
- What time is check-in and check-out? What time is check-in and check-out? Check-in: Begins at 3:00 PM on your check-in date.Check-out: By 12:00 PM on your check-out date.
- Where are you located? Where are you located?