• covid safe hotel

Hotel Ella

Health & Safety Policies

  • We understand that, now more than ever, travelers have questions surrounding the safety and flexibility of their accommodations. As the situation surrounding COVID-19 evolves, we will continue to adapt to ensure best practices remain at the forefront of our operation.
goodall's at hotel ella

Current Policies

  • + All staff are equipped with masks & maintain social distancing guidelines of 6ft between themselves and other individuals.
  • + All Housekeeping services will be reduced during an active stay, unless otherwise requested, to minimize contact between individuals.
  • + All high-touch, common areas are being treated with additional disinfectant & sanitizer, multiple times daily.
  • + Hand sanitizer is available in the common areas for your use.
  • + Our teams are receiving ongoing briefings and enhanced operating protocols.
  • + We will continue to adjust food and beverage service in accordance with current food safety recommendations.
parlor bar.png

Guest Expectations

  • All guests are required to wear a face covering and respect social distancing guidelines of 6ft between parties when in community spaces of the hotel, including our front desk, pool deck & hallways.

    Our priority, now and always, is to provide a safe environment for our guests & team. We appreciate your understanding, cooperation & respect for each other, our team & community at large.